Abuse Policy
Microvera Ltd. enforces strict policies against abuse by closely monitoring unauthorized use of content. To effectively address violations of our guidelines, we collaborate with reputable online security organizations. If you have any concerns, please contact our abuse department with detailed information for prompt assistance.
Addressing Abuse: Microvera’s Commitment to Your Security
At Microvera, we prioritise prompt and effective resolutions to your concerns, ensuring a secure and trustworthy environment. We treat all reports of abuse with the utmost seriousness, conducting thorough investigations into every case. Below, we outline the types of issues you can report to us and how we address them:
Intellectual Property Rights
We uphold the integrity of intellectual property rights and have a zero-tolerance policy for violations. If you suspect misuse related to domain ownership or usage, reach out to us immediately. Our team will liaise with the domain registrant to seek a resolution and explore appropriate legal avenues if required.
Spam Complaints
Should you receive unsolicited messages or spam from domains registered through our platform, we are here to assist. Our investigations will track the source of such activities, and we will take swift action to curb spam, ensuring the security and satisfaction of all parties.
Information Breaches
Attempts to obtain sensitive information, such as passwords or payment details, are treated as serious violations. Upon receiving a report, we will deploy robust measures to halt these activities and work with relevant authorities to bring offenders to justice.
Malicious Bot Usage
While bots can enhance consumer interactions, they may also be misused for spam or malicious purposes. If you encounter harmful bot activity, notify us. We will thoroughly investigate and mitigate any associated risks.
Malware Reports
Malicious software poses significant threats to systems and data integrity. If you experience a malware attack linked to our services, contact us without delay. Our team will act swiftly to address vulnerabilities and prevent further harm.
Our Process
- Quick Response: We initiate investigations within 24 business hours of receiving a complaint.
- Detailed Follow-Up: If additional information is required, we will contact you promptly.
- Customised Resolutions: Every case is treated individually to ensure a thorough resolution and prevent recurrence.
Collaborative Approach
For complex cases, we work closely with relevant authorities and agencies to ensure a comprehensive resolution. The safety, privacy, and satisfaction of our clients and users remain our top priorities.
If you or someone you know encounters abuse related to our services or domains, please submit a complaint form via our platform. Our team is dedicated to resolving your concerns diligently and ensuring no further violations occur.
At Microvera Ltd., we are committed to safeguarding the privacy and security of our users. Every report is treated with equal attention and seriousness, reinforcing our mission to maintain a safe and trustworthy digital environment.
Contact Microvera Today
To report abuse or learn more about our security measures, visit our website or contact us directly. Together, we can ensure a secure online experience for everyone.