Refund Policy at Microvera Ltd.

At Microvera Ltd., we uphold strict rules regarding our refund policy to ensure clarity and prevent misunderstandings in the relationships we establish with our clients throughout the projects we undertake.

Payment for Projects

1. Advance Payment
   • For all projects, clients are required to pay 50% of the total project cost in advance.
   • This advance payment ensures the smooth regulation of work and provides a mutual commitment to the project.
   • Regardless of the final outcome, all employees dedicate the same level of effort and professionalism to each project.
2. Contract Agreement
   • Clients must sign a contract for each project to confirm their advance payment.
   • This ensures both parties are aligned on project expectations and terms.
3. Mockup Designs
   • To ensure client satisfaction, we provide mockup designs before finalizing the project.
   • This allows clients to review the work and share any feedback, suggestions, or complaints to align with their expectations.

No Refund Policy

• Payments made by clients, whether as advance payments or as full payments, are non-refundable under any circumstances.
• Once a payment is made, it is considered final and binding.

Disclaimer

• While we strive to deliver outstanding results in every project, including social media and SEO services, client satisfaction may vary.
• We provide opportunities for clients to request changes and revisions before a project is finalized to ensure alignment with their expectations.
• Clients are encouraged to communicate any concerns or suggestions during this review phase.

Confidentiality

1. Proprietary Information
   • Microvera Ltd. strictly adheres to a confidentiality policy, respecting the privacy of all agreements—whether written or oral.
2. Mutual Respect for Privacy
   • Both parties agree to uphold the confidentiality of all shared information and business exchanges.
   • No information shall be misused, disclosed, or shared without explicit consent from the respective party.

By adhering to these policies, we ensure a professional and respectful partnership with our clients, maintaining trust and transparency throughout our business relationships.