Terms of Service

Terms and Conditions

1. Interpretation The definitions and rules of interpretation in these conditions apply as follows:

Client: The individual, firm, or company purchasing goods or services from Microvera Ltd.
Company: Microvera Limited, Office 111, 22 Notting Hill Gate, London, W11 3JE, United Kingdom.
Contract: Any agreement between the Company and the Client for goods or services, incorporating these conditions.
Deliverables: Materials produced by the Company and delivered to the Client as part of the services.
Delivery Point: The agreed location for delivering goods or services.
Goods: Any items or services supplied by the Company under the Contract.
Intellectual Property Rights: Includes all patents, copyrights, trademarks, and other intellectual property, whether registered or not.
Services: Work provided by the Company under the Contract.
Software: Any proprietary software supplied by the Company.

2. Application of Terms 2.1 These conditions govern the Contract to the exclusion of other terms, including those the Client may propose.
2.2 Variations to these conditions require written agreement signed by a Company director.
2.3 The Client’s order is considered an offer, and acceptance occurs upon the Company’s acknowledgment or commencement of services.
2.4 The Client must ensure the accuracy of their order details.
2.5 Quotations are valid for 30 days unless otherwise stated.

3. Description 3.1 Goods and services will match the Company’s quotation or acknowledgment of order.
3.2 Descriptions in catalogues or brochures are for guidance only and do not form part of the Contract.

4. Price 4.1 Prices are as specified in the Company’s quotation or acknowledgment. Variations may occur due to changes at delivery.
4.2 Prices exclude carriage, insurance, and other ancillary costs unless otherwise agreed.
4.3 Orders may be modified by agreement but cannot be canceled unilaterally by the Client.

5. Payment 5.1 Payment terms are 50% upfront and 50% upon final review.
5.2 Payments must be made via online bank transfer.
5.3 Initial payments are non-refundable.
5.4 Credit limits may be imposed or adjusted by the Company.
5.5 Payment is due in the invoiced currency and upon the agreed terms.

6. Completion Date Projects must be completed within 15–45 days after receiving all necessary materials from the Client. Delays from the Client’s side may result in additional fees or extended timelines.

7. Material & Content 7.1 The Client must ensure all content is owned or used with permission.
7.2 Delays in content delivery by the Client may extend project timelines.
7.3 Additional charges apply for significant changes after approval of initial designs.

8. Delivery 8.1 Delivery occurs at the agreed location.
8.2 Additional carriage or insurance costs will be invoiced separately.
8.3 Delivery dates are estimates and not guaranteed.

9. Non-Delivery 9.1 The Company’s liability for non-delivery is limited to replacement or credit.
9.2 Ownership of goods passes to the Client upon full payment.

10. Warranty The Company transfers applicable warranties but does not provide additional guarantees for third-party products or software.

11. Limitation of Liability The Company’s liability is limited to the Contract price and excludes indirect or consequential losses.

12. Termination The Company reserves the right to terminate the Contract for breach, regulatory reasons, or business interests with prior notice. Clients may cancel with two months’ notice and settlement of dues.

13. General 13.1 Contracts cannot be assigned without the Company’s consent.
13.2 Rights under the Contract are cumulative and do not exclude other remedies.

14. Web Design, Graphic Design, Domain Registration & Hosting 14.1 Work begins upon a 50% non-refundable deposit.
14.2 Clients must ensure their projects comply with legal and ethical standards.

15. Shared System Resources Usage 15.1 Clients must manage system resource usage responsibly. Overuse may require subscription upgrades.
15.2 Harmful software or misuse of shared hosting will lead to termination without notice.

16. Network & System Security 16.1 Attempts to breach network security will result in termination and legal action.
16.2 Spam and unauthorized activities are prohibited.

17. Communications All communications must be in writing and sent to the registered addresses.

18. Subscription Cancellation Subscriptions must be canceled at least 30 days before renewal. Unused payments are non-refundable.

19. Unprofessional Conduct The Company reserves the right to terminate contracts for abusive or unprofessional behavior.

20. Force Majeure The Company is not liable for breaches caused by events beyond its control, such as natural disasters or acts of war.

21. Agreement to the Policy By submitting personal information, you agree to these terms. For any questions, contact us for assistance.